I have a QN55Q8FNBXZA television.
My firmware is update 1251.
The Samsung site shows update 1260.8 as available for download, but when I select “Software Update” and “Update Now” the television states there are no updates available.
Samsung Customer Support says Update 1260.8 is an “offline Update”
and can only be installed by using a USB drive.
Any thoughts on update 1260.8 installation or if I am better off waiting to update (when it becomes available) to see if 1260.8 is stable?
Solved! Go to Solution.
This basically would boil down to a personal decision. We recommend customers to update their devices when they become available. However, there is nothing wrong with waiting until you hear back from other community members regarding the update. Notes for the update for 1260.8 is below.
- Improved usability 1. Improved browser performance 2. Improved app performance 3. Improved stability 4. Improved usability of input devices
Thank you for responding.
For me, the issue is the discontinuity between the Samsung website showing an update, but neither the television nor Samsung Customer Support can locate the update or offer any useful insight into availability.
As I typed this, I attempted to update the television but the television states that no update is available at this moment.
Thank you again.
We would like to look into this, Could you send us a private message with your model and serial number? http://bit.ly/2ihPL97
What specific elements of your picture were messed up by update 1260.8?
When did you update the TV or was it an auto-update?
To date, I have not noticed any changes, positive or negative, related to an upgrade to 1260.8. I can’t recall the date that I installed the update, but it was wiithin the last week.
My Q8fn picture dimmed down especially on my movie apps it updated on it's own even when I had the auto update off i took it of line and it still updated it...it's been about a week since it updated ..So you have had no problems with the dimming??? I am not the only one that has encountered problems similar to this