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Astronaut

Re: PAYMENT PIN for Art Store on a 65" Frame not working?

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The only reason I bought this tv. I am trying to pay and it won't take payment. Come on fix this! 

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Astronaut

Re: PAYMENT PIN for Art Store on a 65" Frame not working?

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Found this and it worked! 
"I had the same issue and what ended up working for me was a manual pairing of the remote to the TV. I held the back button and the play/pause button down together for a few seconds to pair. Once that was done, when I hit the 123 button, a number pad popped up to enter the pin. While the rest of the remote had previously worked without the manual pairing, the 123 button did not until after. Hope this helps others."

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Astronaut

Re: PAYMENT PIN for Art Store on a 65" Frame not working?

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Thanks.  That worked like a charm!

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Astronaut

Re: PAYMENT PIN for Art Store on a 65" Frame not working?

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Thank you so much for this tip! You saved us too!!

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Astronaut

Re: PAYMENT PIN for Art Store on a 65" Frame not working?

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With my phone, I used the app, then chose the "remote" feature on the app. Provides a number keyboard on the phone which allows number entry on the tv. Hope this helps 

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Constellation

Re: PAYMENT PIN for Art Store on a 65" Frame not working?

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Well done, Hey Samsung why dont you employ this individual to troubleshoot your archaic software!

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