Original topic:

PS5 120 hz

(Topic created: 07-10-2021 06:28 PM)
Dgoalie
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Howdy,

I bought my Q70 series 75 inch TV at Best Buy and was told that it would run my PS5 at 120hz. I have my ps5 plugged into the Game HDMI port which is 120hz. I have an HDMI cord that runs up to 8k as well. My ps5 and TV are fully updated and my PS5 is still only running at 60hz. I am beyond frustrated with a product that was sold to me as running at 120hz and would be perfect for the ps5. Does anyone have any information about this issue and how I can resolve it.  Thanks!

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SamsungGill
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What's the full model code? For the QN75Q70RAFXZA, you can find the user manual here: Link

 

The television supports 120hz in 2560 x 1440 and 1920 x 1080.

 

4096 x 2160 at 60hz.

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Dgoalie
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The full model code is QN75Q70TAFXZA. If it can only do 60hz I am not pleased. I was told when I bought it at best buy that it would run the PS5 in 120hz. 

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SamsungGill
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Qled and Frame

What resolution are you trying to run?

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