Original topic:

Part Number needed for long One Invisible Connect cable for 2021 Frame TV QN55LS03AAFXZA

(Topic created: 07-19-2021 06:47 AM)
user3h9tuhb4q8
Astronaut
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Qled and Frame

Does anyone have any clue what one invisible connect cables can be used for the 2021 version of the Frame TV?  I ordered a model QN55LS03AAFXZA via Amazon the other day, but need to find a longer cable.  Hoping someone here has run into this and could assist.

 

I started with Samsung.com chat pre-sales team and they had no idea.

They sent me to samsungparts.com, aka J&J International, they sent me to Samsung "technical support".

Samsung technical support really just put me back into the Samsung.com queue.

 

The information online is basically useless and I'm really frustrated. I cancelled my Amazon order today because I don't want an expensive TV to show up that I can't use. I'd like to fix this, but no one associated with Samsung seems to have a clue. The last Samsung person actually told me that I should ask Amazon to tell me about the Samsung product. Sorry, I know that I sound like a grumpy old man here 🙂

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