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Cosmic Ray

Re: Please help...Amazon Music App not loading on new Q70t TVS...

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I have a 2020 55" Frame and have the same issue - it has never worked.  I just installed firmware 1301 via USB and it did not resolve the issue.

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Constellation

Re: Please help...Amazon Music App not loading on new Q70t TVS...

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I have discovered a fix that worked for me, problem was Amazon prime would not load and could not reinstall..........

 

Unplugged TV for around 30 seconds, plugged it back in, switched on, and then went to app settings and attempted a reinstall. It then allowed me to reinstall and Amazon prime now works as expected.

 

Hope that helps someone...........

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Constellation

Error Apple TV 125059

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Hello when trying to instal Apple TV and prime I get error code 125059

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Constellation

Re: Error Apple TV 125059

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I am getting the same error, TV model code UE49RU7300KXXU. Apple TV stopped working. Unplugging for 15s didn't help the issue and when I attempt to reinstall Apple TV I get error code 125059.

 

 

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Constellation

Re: Error Apple TV 125059

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I have same issues on all 3 of my new TVs anything dealing with Apple and Amazon is showing errors, reset the computer 3 times with same error

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Astronaut

Re: Error Apple TV 125059

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I am facing the same issue with amazon prime , I tried

1. Restarting TV - that didnt work

2. Reinstalling the app - which I cannot do as it says "Error: Unable to install. Please try again later: (Amazon Prime Video: 125059)  

3. Tried resetting smart hub and then re-installing the app - same issue

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Constellation

Re: Error Apple TV 125059

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I have the same issue 

 

 

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Constellation

Re: Error Apple TV 125059

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I have tbe same problem. Just buy a new Samsung TV  and  i cannot install these apps 

 

is it normal? Im thinking to return it

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Astronaut

Re: Error Apple TV 125059

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I have the same problem

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Astronaut

Re: Error Apple TV 125059

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Same problem here. Prime video and Apple Tv not working. Model: QE43Q60.

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