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Q60T Too Dark To Watch

I've seen multiple posts in multiple forums regarding this issue. My 4 month old Samsung Q60T is too dark to watch shows on Netflix and Amazon. Example: Currently trying to watch The Haunting of Bly Manor. I cannot see the dark scenes. I've adjusted everything, eco mode is off, most recent update installed. I'm at a loss, and I'm angry I spent so much $$ on this TV. I've always been loyal to Samsung, and it's so frustrating they haven't addressed this issue. IMG_6820.jpg