Original topic:

Q80T Dolby Atmos Cuts Out

(Topic created: 06-18-2021 03:40 PM)
AMBocanegra
Asteroid
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Qled and Frame
Hey guys, so here it goes;

After extensive searching and seeing various issues related to eARC/Dolby Atmos passthrough, I figured I'd post about the issue here. 

My Q80T panel drops Dolby Atmos audio for a few seconds periodically (2 or 3 times in an average length movie) when passing DA through eARC. My setup supports eARC (I've got a surround receiver rated for eARC/Dolby Atmos) and these drops only occur with Dolby Atmos compatibility turned on.

I've factory reset everything and toggled all of the options (arc/eARC, DA compatibility, etc.). The TV passes other audio fine, like Dolby Digital surround.

Samsung if you could respond to this, your chat/phone reps seem to think I'm talking about 4K video content for some reason when I'm talking about audio passthrough. 
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Qled and Frame

What source are you watching with these audio drops? (TV native apps, Blu-ray disc)

Do you currently have a soundbar connected to the ARC port on the TV?

 

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