Original topic:

Q80t TV issues

(Topic created: 05-22-2021 03:24 PM)
userneMd1qQRDf
Astronaut
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Qled and Frame
Brought a brand new Q80T from best buy where they had a red tag listed with no remote. Did not notice til I got home set everything up. Couldn't find tv buttons realized under the TV. But now all these notifications and introductions keep flashing across the TV and I have no idea how to stop it. Button on the TV does not let you go to a settings menu
2 Replies
SamsungTam
Samsung Moderator
Samsung Moderator
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Qled and Frame

I do apologize for the inconvenience this has caused. I recommend contactating 1-800-Samsung for a replacement, or you can purchase one from samsungparts.com.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userneMd1qQRDf
Astronaut
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Qled and Frame
I ended up using a keyboard to set the TV up the retail mode was driving me insane
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