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Original topic:

Q90T top corner flicker

(Topic created: 09-25-2021 12:02 PM)
user6VGGZr2UGH
Constellation
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Qled and Frame

i bought a q90t a few months ago and for some reason the top left corner flickers slightly randomly, i turn off the energy saving feature and it doesnt matter if i have it connected via hdmi or watching on netflix, the top left corner just flickers enough that i notice it. it is also update to the latest firmware and i have tried adjusting most settings. the area that flickers is about 4 inches wide and only that spot

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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

I understand how this may be frustrating if this is occurring on all sources and during the picture then this will require service you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

I understand how this may be frustrating if this is occurring on all sources and during the picture then this will require service you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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