Every time I try to connect I get - ERROR "An unexpected problem has occurred. Please turn the TV off and on, and then try again. (7)
When trying to connect to Netflix, I cannot connect. Smart hub shows no Netflix ESN
I have a Samsung account and am connected to the internet. The firmware is up to date (version 1262).
Just reset the smart hub, and now have lost everything that was loaded (Netflix, Amazon, Google Play, etc). I have a Chinese user agreement that I can't read and when I accept it, all I get is Chinese apps.
I have tried a number of things:
1. Accepted the Chinese T&C's and completed the full setup process (connected to Samsung) then gone back into set up and reset the country to USA at the T&C page...I get an "Unable to connect to server. Please try again later (7)." error. When I complete the process, I cannot access Samsung, as there is no longer a T&C's acceptance.
2. I reset the internet region to USA and I have reset and run the Smarthub connection test..." ERR3001 code when completing the Samsung APP test".
Please advise how to get the region set to the USA, get the T&C's and finish set up.
I have completely given up on the Samsung Smart hub and am using a ROKU box. Samsung does not respond to its customer's issues. Even when using phone support and a promise of a callback, they don't respond. I have to say that the customer support is the worst I have seen and I will never buy another Samsung product.