Original topic:

QE55Q70RA stuck in a boot loop

(Topic created: 06-16-2021 09:07 AM)
userhfZFw2f8uW
Astronaut
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Qled and Frame

On Power up it slightly lights the screen for a moment and the LED of the Digital Audio Out connector is lit. After  10-15 secs it stops and then the same behaviour happens all over again. This behaviour suddenly started when I was filling in the password for the WiFi connection but I never got the point it was completely filled in. Conclusion is that the Firmware probably became corrupt somehow.

Is it a good idea to download the latest firmware on a USB stick and update the TV through the USB port?  

1 Reply
SamsungJam
Community Manager
Community Manager
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Qled and Frame

Thank you for this information. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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