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Astronaut

QE65Q85RATXXU and smart view

My previous Samsung smart TV worked well with Smartview on my win10pc to access media on the PC via an ethernet connection to my Modem/router. My new QE65Q85r does not connect to the TV using smart view and the same ethernet connection. It appears only HDMI connections are available meaning I would have to rout a new 15m HDMI cable from the PC which is not straightforward. Alternative would be to connect an HDD with copied media files via usb which needs a power supply. This is not too convenient. Any similar issues/thoughts?

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Samsung Moderator
Samsung Moderator

Re: QE65Q85RATXXU and smart view

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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