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Original topic:

QLED 55”Q60R hears me and responds. Why does it do this? How do I turn this off?

(Topic created on: 1/14/20 1:26 PM)
userD6z4GQC3b9
Asteroid
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Qled and Frame
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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Qled and Frame

In the user manual on page 126, it will show you how to turn off the voice command.

http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG...


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SamsungJam
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Qled and Frame

It sounds like you may be using the voice features on the television.  


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userD6z4GQC3b9
Asteroid
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Qled and Frame

How do I turn that off?

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SamsungJam
Samsung Moderator
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Qled and Frame

We can look into that.  Could you provide the full model of the television? 


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userD6z4GQC3b9
Asteroid
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Qled and Frame

Model # QN55Q60RAFXZA

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Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

In the user manual on page 126, it will show you how to turn off the voice command.

http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG...


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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