JUMP TO SOLUTION Solved

Original topic:

QLED 55”Q60R hears me and responds. Why does it do this? How do I turn this off?

(Topic created on: 1/14/20 4:02 PM)
userD6z4GQC3b9
Asteroid
Options
Qled and Frame
  1.  
5 Replies
SamsungJam
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

It sounds like you may be using the voice features on the television.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes
userD6z4GQC3b9
Asteroid
Options
Qled and Frame

How do I turn that off?

0 Likes
SamsungJam
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

We can look into that.  Could you provide the full model of the television? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes
userD6z4GQC3b9
Asteroid
Options
Qled and Frame

Model # QN55Q60RAFXZA

0 Likes
Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

In the user manual on page 126, it will show you how to turn off the voice command.

http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG...


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes