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Original topic:

QLED 82R cannot access submenu

(Topic created on: 7/21/20 1:57 PM)
SunshineQ82R
Constellation
Options
Qled and Frame

In setting menus I can only access first item in the submenu and not the items below. Happens same in every category in the settings. example: Can not scroll down.example: Can not scroll down.

 

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Solution
SunshineQ82R
Constellation
Options
Qled and Frame

My local service here in Finland fixed it. Resetting the TV helped. There was a manual reset button right under the screen. So this case is closed and tv works normally now. Thanks

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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

I'm sorry to hear that, how long has this been occurring? Have you tried power cycling the TV to see if this still occurring? 


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Solution
SunshineQ82R
Constellation
Options
Qled and Frame

My local service here in Finland fixed it. Resetting the TV helped. There was a manual reset button right under the screen. So this case is closed and tv works normally now. Thanks

View solution in context

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Reply