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Original topic:

QLED Q70r 55" Vertical green line appeared

(Topic created: 06-26-2020 10:02 PM)
userjeffryj
Constellation
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Qled and Frame

Hello.  So I bought this tv new from best buy on September 14, 2019; I'm now seeing a random vertical green line appear from top to bottom. It appeared the moment the TV was turned on from having been off all day.  Im wondering if there's an approach or method I can take here to help reset the pixels,  or if I'll have to drag it all the way back to best buy. Attached is a picture. Please let me know20200627_003339.jpg

 

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SamsungTam
Samsung Moderator
Samsung Moderator
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Qled and Frame

Does it happen on all sources? Does it happen in the picture test? Please feel free to send me a private message with your full model and serial number.http://bit.ly/2tCGnGK 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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1 Reply
Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

Does it happen on all sources? Does it happen in the picture test? Please feel free to send me a private message with your full model and serial number.http://bit.ly/2tCGnGK 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context