04-25-2018 05:18 AM
I switched over to HDR+ using Movie mode and haven't seen any white flash for 3 days now.
04-25-2018 08:17 AM
changing the settings or even replacing one connect and cables very often will alleviate the flashes for a while, then they will eventually return.
04-25-2018 08:44 AM
Hello, I’m within my return period of a Q6F, and will be swapping it out. I have the same flashing issues. There shouldn’t be this many issues with a small box.
04-25-2018 11:01 AM
its not the one connect box causing these issues. Well atleast for most of us. I swapped out mine, and I still got flashes. Doesn't hurt to try tho
12-07-2017 08:48 PM
12-08-2017 12:20 AM
Okay so here is what i tried so far, I have purchased premium surge protector cost 50 bucks for 4 ports. Didnt work, tried plugging in the wall, problem still persisted. Purhased a brandnew ethernet 6a cable for both my xbox and one connect box, problem still continues. I am about to try the last option. I turned off hdr in the general settings and will report back if it happens.
i wish samsubg could address this. Obviously many people are experiencing this!
12-08-2017 12:22 AM
I also want to say its not always a white flash, sometimes it looks like its a green flash, it occurs sooo fast its reallt hard to tell. Audio is not interrupted
12-08-2017 07:19 AM
It only happens with external devices too. If I watch Netflix through the smart hub, it’s perfect. This tv is the biggest piece of garbage. First 3 to 5 second blackouts with Ps4, and flashes. Now flashes with Xbox. My flashes aren’t the entire screen. Usually it’s just a subtle white flicker on one part of the screen, or a brighter white flash the size of a fist. I would like a full refund for this tv. I just don’t have the time nor patience to be battling with Samsung. They are never any help and are always clueless to what’s going on.
12-09-2017 04:32 AM
Okay so i am 95% sure that it has something to do with HDR. I turned off the HDMI UHD Color settings and so far i havent seen a single flash. Samsung please address this, sounds like a software issue
12-09-2017 08:42 AM
It’s definitely a software issue with UHD color mode. With the PS4 Pro, I was getting the 3 to 5 second blackouts. With this setting off, it stopped. With Xbox, I don’t get blackouts but the one quick white flash and and there. It stops when UHD is turned off. Keep in mind, I had my one connect box replaced, 3 different hdmi cables, as well as main board swapped. It’s a Samsung software issue. I’m happy I’m not getting the blackouts anymore, but the flashes are definitely related to the blackouts. All stems from the same issue