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userA340TQVDsq
Cosmic Ray

Re: QLED Q7F displays a white picture for a split second!! Randomly

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Oh wait, you have the Pro not Xbox.

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usertfv6doZ4MO
Cosmic Ray

Re: QLED Q7F displays a white picture for a split second!! Randomly

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When i had my regular xbox one plugged in, i dont seem to remember to see these issues.  And yes my flash is exactly like the above described. Lights up the whole room for a split second, audio still works.  I noticed it happen whether hdr is on or whether game is on or off.     This video describes my problem exactly,  this is not my video and nor is it th same tv. https://youtu.be/TWQ_OuU6Xv8 It might be a compatibility issue with 4k devices and the tv.    
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userA340TQVDsq
Cosmic Ray

Re: QLED Q7F displays a white picture for a split second!! Randomly

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oh **bleep**! Just watched the video. That's what your flashes are like? Mine are not as bad as that. Usually just a portion of the screen and a lot more subtle. That's horrible. Yeah that's a compatibility issue. Probably related to the blackouts that PS4 has.

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usertfv6doZ4MO
Cosmic Ray

Re: QLED Q7F displays a white picture for a split second!! Randomly

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So i am now confident i have fixed my issue. The solution i beleive is to turn off “allow 24hz” and “allow 50hz”. Under the display settings on the xbox one x. I will report back if that doesnt fix it. But its been two straight days where i havent seen the flash anymore since i switched those off on my xbox one x. 

 

This is def a software issue not hardware.  

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userA340TQVDsq
Cosmic Ray

Re: QLED Q7F displays a white picture for a split second!! Randomly

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Interesting! Don’t you need those settings, atleast one of them for 4k HDR? 

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usertfv6doZ4MO
Cosmic Ray

Re: QLED Q7F displays a white picture for a split second!! Randomly

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Okay i saw the blink/flash again nvm. Still not fixed. My god
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user8W0Qbr8hcZ
Astronaut

Re: QLED Q7F displays a white picture for a split second!! Randomly

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I have the flashing problem on my Q7f. I STRONGLY Believe its the TV not an XBOX. Have the same problem with my cable providers DVR and also on my Nvidia shield box. I don't own and xbox.

 

Anybody found a fix yet?

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userA340TQVDsq
Cosmic Ray

Re: QLED Q7F displays a white picture for a split second!! Randomly

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Have you resolved this issue? I. I’m still getting the flashes too
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usertfv6doZ4MO
Cosmic Ray

Re: QLED Q7F displays a white picture for a split second!! Randomly

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So had the tv running for like 8 hours no flashes after samsung replaced my one connect box.   I will update in 3 days if the problem comes back. But i truly think the problem has been solved

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userA340TQVDsq
Cosmic Ray

Re: QLED Q7F displays a white picture for a split second!! Randomly

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Interesting. I have another one connect box that Samsung sent me a while ago when I was getting the blackouts with the PS4 pro. I’ll swap that out and see as if it goes away as well.
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