Original topic:

QLED Samsung TV vertical line on screen Q60R

(Topic created: 06-10-2021 01:57 AM)
userb8CcRjuPdH
Constellation
Options
Qled and Frame

Hi I have a Samsung QLED 60R tv and had the screen completely by a technician replaced because it failed completely in under a year of ownership. The new screen now has developed a fine line vertically in the right half of the tv that will not go away no matter what source the tv is on. Is there anything that can be done to remedy this? I’m growing wary of Samsung products because I bought a Samsung refrigerator where the ice box was freezing over. Luckily the right parts were replaced with newer versions and the freezing has stopped. But now my tv is having issues again.. 

QN75Q60RAFXZA S/N: <HIDDEN>

@Samsungeb @jvsamsung 

 

0 Likes
1 Reply
SamsungJam
Community Manager
Community Manager
Options
Qled and Frame

Unfortunately if you're seeing this across all sources and the picture test, the television would need to be serviced again.  If you would like to move forward with this process, feel free to send me a private message and I can get that going for you: http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes