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Asteroid

QLED turns on and off on own and no picture

My 16 month old QLED all of a sudden started shutting off and turn on automatically- can hear sound for split second but no picture. Unplugged TV for night and tried again and same issue. Plugged separately from surge protector and still happened. Still paying off TV- please HELP!

5 REPLIES 5
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Product Expert

Re: QLED turns on and off on own and no picture

Hey there @userFzQ1H13gBy 

What is your tv model number?

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Asteroid

Re: QLED turns on and off on own and no picture

Had Samsung care come by and tried replacing power board, main board, one connect and no help. Said I need new panel. This thing is 5 years out of warranty and 1.5 years old- said new panel is $2000 plus. This is unacceptable !!!! I am escalating my complaints and if I am not reimbursed or sent replacement TV, I will be posting on every possible review site that this is the worst TV and save your money . This is unacceptable 

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Asteroid

Re: QLED turns on and off on own and no picture

5 months out of warranty now years 

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Astronaut

Re: QLED turns on and off on own and no picture

Did you get anywhere? Obviously this is a problem with these tv's.. we are having same issue . 

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Astronaut

Re: QLED turns on and off on own and no picture

Qn75q7fnafxza

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