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Constellation

QN65Q6FNAFXZA TV Randomly turns on and onto the internet browser.

My 2018 65 Q6F tv will randonly turn on and onto the browser for no reason. It happens at random times. Sometimes over night, sometimes while at work. Will come into the room and it's on and just sitting on the browser. None of my connected decides are on so not sure what it's doing it. It's been doing for weeks now. I talked to support and they just had me do the normal reset process and it has made no difference.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: QN65Q6FNAFXZA TV Randomly turns on and onto the internet browser.

We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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