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Constellation

QN65Q7CAM

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Vertical lines on left side of screen. Purchased this TV 3 years ago. Great until now.

I have researched si,liar issues with other models in the Samsung line. This appears to be a known issue with the UHD QLED models. Not sure what Samsung is doing to correct this. The forums indicate the pat the problem is with the LCD board and is a $1000-$1500 repair. I paid $2500 for this set. With a known problem, maybe Samsung should step up to the plate and eat some of this cost for us end users. 

164FCA09-2C97-4504-B241-3BBDE660A3DB.jpeg

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Samsung Moderator
Samsung Moderator

Re: QN65Q7CAM

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Does this occur during the picture test? I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: QN65Q7CAM

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Does this occur during the picture test? I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Asteroid

Re: QN65Q7CAM

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For 1500 you can get the new Q80T it's insane my TV is around the same age and I see alot of the same TVs failing my TV is messed up already too and for the money we pay we should deserve better! Just an invisible cable is 300$!
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