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QN900A Speaker Distortion

(Topic created: 08-17-2021 01:55 PM)
userevYlVGgiw6
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I have an 85" QN900a and the internal speakers make a loud rattle when the volume is at a moderate level and any type of bass is played.  I've posted a video (https://youtu.be/czQUIT2NHyo) showing the issue with the volume at 30 and adaptive+ volume on.  The rattle is pretty obnoxious and I want to know if you think my unit is defective or if playing sound add mid-level volumes exceeds the capability of the internal speaker.

 

 

My 85 QN900A TV, set with Apative+ sound on and the volume at 30 showing the intro from Apple TV (from tedlasso)
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userevYlVGgiw6
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Update: the TV is not the issue; the problem was that I used the samsung flush mounting equipment which essentially allows the TV to “hang” on the wall but it appears that puts the speaker section along the bottom right up against the wall. That was the vibration I was hearing: the speakers effectively vibrating against the wall. The installers did not put any spacers to give the TV any clearance from the wall which I’m guessing they were supposed to do. I found some foam blocks in the installation leftovers and put them between the tv and the wall the problem is gone.

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userevYlVGgiw6
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Update: the TV is not the issue; the problem was that I used the samsung flush mounting equipment which essentially allows the TV to “hang” on the wall but it appears that puts the speaker section along the bottom right up against the wall. That was the vibration I was hearing: the speakers effectively vibrating against the wall. The installers did not put any spacers to give the TV any clearance from the wall which I’m guessing they were supposed to do. I found some foam blocks in the installation leftovers and put them between the tv and the wall the problem is gone.

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SamsungStephanie
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I am so happy you were able to resolve your sound issue you reported. Thank you for the feedback. 


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