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technologys77
Asteroid

Qled tv's to remove unable greyed out in settings menu to reset

Hey to everyone in the community who have a issue Disabled Grey out in the Settings menu and can't enter Self Diagnosis Menu to Reset TV.

 

This trick works for me Go to Settings Go to General, System Manager , Scroll Down to usage mode Switch to retail mode then go then go back to Settings ,Support then go to Self Diagnosis

now you can Reset TV

 

I found out afther I turn on the next time there was again the Disabled Grey out in the Settings Menu.

 

I also to recommend to don't set auto update it has to do with the Update 1208 there are manny

complaints about this update  the collers get whased out ,and there was to much dimming of the

screen.

 

Please leave a comment if this has works for you.

 

technologys77

6 REPLIES 6
userwGr51VGxm6
Constellation

Re: Qled tv's to remove unable greyed out in settings menu to reset

Not worked for me. Still update and Self Diagnosis options is disabled.

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technologys77
Asteroid

Re: Qled tv's to remove unable greyed out in settings menu to reset

What is moddel number of your tv and what is the software number ,what i'm going to do is to search online For to Solve this problem  for you  

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technologys77
Asteroid

Re: Qled tv's to remove unable greyed out in settings menu to reset

I talkt today with samsung and they said dont reset your tv to much only when its is necessary ,they can reset the Tv for you With Rmote Support In the Settings menu.

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userKx3ss4Zct1
Astronaut

Re: Qled tv's to remove unable greyed out in settings menu to reset

Yes, that worked. THANK YOU.

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user98cHHOlLfG
Constellation

Re: Qled tv's to remove unable greyed out in settings menu to reset

This solution of changing to retail mode then resetting the TV allowed me to finally access the clock and set the time. Thanks so much!!
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usercLIDChXKvY
Astronaut

Re: Qled tv's to remove unable greyed out in settings menu to reset

Worked! Ty!

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