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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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I have the Q60r soundbar connected to the Q60. Same problem here. Purchased both in Dec 2019. Same problem here to. Samsung has not fixed this through firmware. They say I have the latest update.  The soundbar reverts to TV speakers. Very annoying as sometimes both TVspeakers and soundbar come (echos)  easy fix for me but wife has difficult time fixing it. Anyway  I'm trying Hard reset. Turn off soundbar. Then press Play/pause button for about 5-10 seconds. The INIT will appear on soundbar in the display. I hope this works but not confident. 

 

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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@usernlKvITJBW5 wrote:

I have the Q60r soundbar connected to the Q60. Same problem here. Purchased both in Dec 2019. Same problem here to. Samsung has not fixed this through firmware. They say I have the latest update.  The soundbar reverts to TV speakers. Very annoying as sometimes both TVspeakers and soundbar come (echos)  easy fix for me but wife has difficult time fixing it. Anyway  I'm trying Hard reset. Turn off soundbar. Then press Play/pause button for about 5-10 seconds. The INIT will appear on soundbar in the display. I hope this works but not confident. 

 


OK. Update. 4 days later and turned the TV Q70 on and both the TV speakers and Q60R soundbar were on creating echo. So hard reset didnt work. Power link is on. Samsung assures me I have the latest software. Sooo, I dont know what else to do. Guess I'll have to live with it but considering I purchased both TV and soundbar from Samsung I was hoping for standarization in a crazy tech world. Very disappointed.

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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I have this same problem with a Samsung TV and Samsung sound bar.   How can the same company not have a system that works together.  I bought as a package.  

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Astronaut

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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I think it is fair to say at this point that Samsung simply doesn't care or they would have fixed this annoying issue by now.  This is my second Samsung TV and I had a host of problems with the first one.  I thought maybe the first one was a lemon so I bought another.  The second one does the same thing that everyone has complained about - it will randomly revert to the internal speakers for no discernable reason.  

 

Fool me once, shame on you.  Fool me twice, shame on me.  My fault for giving them my money for a second TV.  NEVER AGAIN!

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