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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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This is not a solution. This is a bandaid at best. The problem still persists despite unplugging and re-plugging several times. Can you please prov


@SamsungNik wrote:

We understand, this has been escalated as a Feature Request. Please understand this is only a request and the mods cannot guarantee this feature will be added. 



ide us with an update win this will be fixed. It has been over a year and you (Samsung) is well aware of this problem. 

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Astronaut

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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@SamsungNik wrote:

We understand, this has been escalated as a Feature Request. Please understand this is only a request and the mods cannot guarantee this feature will be added. 


Feature request? To make a TV work as it should. I had this problem with Sony, Vizio, and Samsung sound bars and a SAMSUNG tv. The solution is extremele simple. I bought an LG tv.  Not only do all sound bars work, the tv doen't keep resetting itself, which is another ages old SAMSUNG issue

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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How did you get your LG TV to work? I just got and LG UN7300, amazing TV, then bought a Yamaha YAS 209 soundbar as well. Everything connected well, then I came the next day and it had reverted back to TV speakers. I got fed up and switched to optical, but now I am forced to use two remotes. I really liked the arc feature and using one remote to control the volume.

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Cosmic Ray

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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In other words, an advertised feature does not function as advertised. Here is Samsung saying . Remember this. 

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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I have Series 8 TV and Q90R I have the same issue as everyone else. There is no fix that I am aware of other than to shutdown and restart.  Sounds like a Windows 95 issue!!  Being a Samsung fan boy myself I am extremely dissapointed. This problem should be resolved by now.  Working in sales at a major chain store I will never recommend the product again.  Now I'm saving up to replace the lot with Sony. 

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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This issue IS NOT resolved! Please fix this problem 

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Asteroid

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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Just checking to make sure I have the soundbar connected correctly. My source (a Denon AVR) is connected to hdmi in 1 on the QF6. The soundbar is connected via hdmi using the arc  hdmi port on the QF6 and the ARC Port on the ms650 soundbar. I think that’s the correct connection but if not please let me know the correct way to connect the soundbar via hdmi. Still having this issue, so I appreciate any other suggestions to try to resolve this. Thanks. 

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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Complete garbage and unacceptable that this bug isn't fixed.  I have to constantly pull my tv off the wall to restore connection.  How is this acceptable?  FIX THE ISSUE SAMSUNG.

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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I'm having the same issue with the same model tv but with the only 7.1 surround it keeps reverting back to the tv speakers

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Astronaut

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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Same with Optical. I fix it by reattaching the soundbar, unpair and re-pair in the TV. Yeah bluetooth. Optical, you do the same or power reset the soundbar

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