JUMP TO SOLUTION Solved

Original topic:

Rebooting frequently

(Topic created on: 1/10/21 7:47 PM)
user3secVtAVUR
Constellation
Options
Qled and Frame

I have the Frame and it Just started randomly rebooting. Restarts at opens back up.  I've tried unplugging and restarting.  Not sure if it's a box issue or an overheating issue?? Anyone else??

1 Solution


Accepted Solutions
Solution
SamsungLarry
Community Manager
Community Manager
Options
Qled and Frame

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01108742/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

1 Reply
Solution
SamsungLarry
Community Manager
Community Manager
Options
Qled and Frame

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01108742/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context