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userTncI9KY9fW
Astronaut

Remote home button

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75 inch qled home button not bring menu up.

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: Remote home button

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You can find an accepted solution for this here: https://us.community.samsung.com/t5/Qled-and-Frame/Q6FN-remote-control-quot-Home-quot-button-not-bri...


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Remote home button

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You can find an accepted solution for this here: https://us.community.samsung.com/t5/Qled-and-Frame/Q6FN-remote-control-quot-Home-quot-button-not-bri...


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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user5eDJjekKZ6
Constellation

Re: Remote home button

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Remote home button is not working. TV is stuck on Netflix. Voice commands do not work in Netflix. No solutions.
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userYAFNFozk0r
Astronaut

Re: Remote home button

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The remote  the  [ OK ]  BOTTEN IS NOT WORKING IT GET STOCK CAN YOU GET A NEW ONE PLEASE  [SAMSUNG  [ UN50NU6950 ] 50"4K UHD SMART LED TV  THANK YOU VERY MUCH

 

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Samsung Moderator
Samsung Moderator

Re: Remote home button

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If you would like us to look into this concern for you, please send us a private message to the link with your serial number of the TV. 

http://bit.ly/2hQXHNu

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user5eDJjekKZ6
Constellation

Re: Remote home button. This is NOT solved

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Not solved. C’mon Samsung fix your tv issues.....

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userMf0YxvRETd
Constellation

Re: Remote home button

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I have had the same problem twice before with my 55" Samsung Smart TV. Everything on the remote works except the home button and without it you can not access the smart hub or settings.

 

And both times I fixed it ... by replugging the power cord into the back of the television. The remote started working again immediately. There are two small prongs and if you bump the tv ( or the surge protector ) it will come partially unplugged. Hope this helps.

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