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Constellation

Remote stop working after 10 min, only power button is working blinking red

model : QE82Q70R 

worst out of thebox expericne ever , tuned the T.V on , remote paired working fine .

after 10 min  remote stop working , red led blinking ... " Not availble" on the screen

 

read through ALL the posts , re-paired , all the buttons, made sure that the remote is sending signals (via camera) 

 

reset the TV to factory , repalced batteries , reset the remote 

 

NOTHING WORKS 

if plug it physciall out of power and inster again , than the remote is working again ... for couple of minutes full functionaly 

 

Old Smasung remote i have is working perfectrly  ALWAYS ( i guess it is not smart one ...) simple IR , but i need it to my other T.V 

 

so iguess the problem is with the BT pairing or bug in the T.V ( upgarded the T.V to latest FW) 

 

Help ???? 

 

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Remote stop working after 10 min, only power button is working blinking red

This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks!


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