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Constellation

Samsung 75" New Frame stopped working

Our brand new (1 day old) Samsung 75" Frame Television stopped working.  The red power light turns off and on, but no other activity.  Please and Thank you for your help!

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Samsung Moderator
Samsung Moderator

Re: Samsung 75" New Frame stopped working

I'm sorry to hear that, do you by chance have the TV plugged into a surge protector? If you do does this occur if you plug the TV directly into the wall? 


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