I have a 65 inch QLED Q90T, recently I noticed that when I am enjoying 4K content in dynamic picture, after 5-6 mins the picture will dim on its own. After research its been confirmed to be a bug that can only be fixed in a firmware update. Every samsung rep I talk to has “no idea” or has “ever heard” of this problem. I wish I could get through to someone about it, I paid $2000.00 for this set and this new “bug” is really killing the experience for me.
Hello! Can you provide me with your full model numnber? I would love to assist you with this.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Samsung Q90T 65 inch. Dimming bug in dynamic mode only, the local dimming will change from standard or high to low after 5-6 mins, tried all the usual steps from restarting to the eco settings etc. New firmware needed