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Constellation

Samsung Q70 won't turn on / turning off and on

I have a 75" samsung Q70 that shuts off all by itself. I have been able to turn it right back on in the past. Now the red light under the tv keeps blinking and the remote does not work as well. I have tried all suggested fixes, unplug, upgrade software/firmware, re- pair remote. None of these have worked and now the tv will not turn on at all. It is only I have only had it for 2 months

 

*UPDATE

Now the tv turns on. I did a full reset and software update. It is back to randomly turning off whenever it wants

S/N <hidden>

MODEL: QN75Q70RAFXZA

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Samsung Q70 won't turn on.

Is the TV plugged into a surge protector or the wall outlet and have you had any power outages recently?


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Constellation

Re: Samsung Q70 won't turn on.

I have it hooked up to a surge protector. I hooked it up to several different outlets, different surge protectors, direct to an outlet, everything. No outages

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Samsung Moderator
Samsung Moderator

Re: Samsung Q70 won't turn on / turning off and on

Does this occur when nothing plugged in to the TV? If still occurs then this will require service and you can send me a private message so that I may look into all options possible. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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