I just bought a 55” Q7FN 2018 model today - and after just 2 episodes on Netflix the tv made this turn on/off loop thing. I unplugged in after trying several things and this seemed to work for another episode.. if the tv does this thing one more time I’ll go and get my money back. Sad since it’s a great TV.. maybe I’ll get a OLED instead
Update: it does this infitie loop every time I turn it off and then turn it on again... only thing that seems to work is unplugging the connect box from the power outlet and then plugging it back in again..
My old Samsung tv is nearly 10 years old and I’ve never had a problem with it.. I don’t even have my new Q7FN for a day and already I’m faced with this dilemma of a situation.. I really hope we soon get a definitive answer so this infinite loop problem gets solved or else I’ll have to return it before my 30 day return periode ends
I have my TV for just over a month now and i started getting these boot loops . Reset all settings and unplugged everything but the main fiber cable and did the whole setup process again . Even changed the batteroba in the remote because I thought the freezing was due to the remote not functioning. Wasn't that . Now I'm stuck In the setup process . Cannot complete it , freezes and reboots . Took out the fiber cable and it doesnt reboot anymore . Glad I didn't mount this TV . Q7f 55 (2017 model) . Man I loved this TV . Just broke my heart to have to go through the mission of returning it .
This issue is NOT solved/fixed.
I bought a brand new Samsung QE55Q9F (2018) - QLED TV in Belgium, Europe:
The TV turns on, works for 20 seconds or so and reboots indefinitely.
After switching off the TV it will power on spontaneously.
The thing is essentially DOA. Very dissapointing given that, judging from this thread, this is a very common theme and these TV's cost so much.
I had this issue with 65” Q7FN. It’s worth a try to unplug the antenna cable. I changed my old cheap cable (which worked ok with previous tv) to a new one and to my surpise that fixed it! Most likely won’t help everyone.
I still can’t recommend keeping the tv until they fix the issues with local dimming (or at least let people switch it off).