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Jrodfoo
Constellation

Samsung QN55Q8FNBFXZA TV Horizontal lines bottom of screen.

Samsung Q8FN just started getting horizonal lines at the bottom of the screen.  TV is a month out of the warrenty (purchased Aug 31st, 2018).   Failed picture test

 

Model Code: QN55Q8FNB

Software Version: T-KTM2AKUC-1270.6

Serial Number: Q7AK3CYK50025OA

 

What are my options? Is it a bad panel?  I do have Geek Squad Protection for another year. 

 

Thanks

 

Jerrod

 

tv 1.jpgtv2.jpgtv3.jpg

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Samsung QN55Q8FNBFXZA TV Horizontal lines bottom of screen.

I attempted to pull up the model details and the serial number is coming up invalid for me. Can you double-check this and send us the right serial number in a private message in the link:http://bit.ly/2hQXHNu


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Jrodfoo
Constellation

Re: Samsung QN55Q8FNBFXZA TV Horizontal lines bottom of screen.

TV5.jpg

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