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Samsung TV turns itself back on QN49Q70RAFXZA TV / RMCSPR1BP1 remote.

Hello. 
I am seeing on the forums several people having issues with their Samsung TV coming back on after being tuned off. I have a QN49Q70RAFXZA TV with a RMCSPR1BP1 remote. The problem seems to be the remote.  If the TV is being used to watch streaming content (Netflix at least) and the TV is turned off via the remote, several seconds later the remote activates and the TV turns back on. This particular remote seems to have both bluetooth and IR connectivity and it seems that only the IR portion of the remote is activating. If the IR transmitter is hidden from the TV reciever, the TV does not come back on.  

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Samsung Moderator
Samsung Moderator

Re: Samsung TV turns itself back on QN49Q70RAFXZA TV / RMCSPR1BP1 remote.

Thank you for sharing!  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: Samsung TV turns itself back on QN49Q70RAFXZA TV / RMCSPR1BP1 remote.

You're welcome. 
Any chance of sharing a solution?

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Samsung Moderator
Samsung Moderator

Re: Samsung TV turns itself back on QN49Q70RAFXZA TV / RMCSPR1BP1 remote.

Have you tried replacing the batteries in the remote or re-pairing it to the television? What is the current software version on the television?

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