Original topic:

Serif TV Enters Ambient Mode After a Few Seconds

(Topic created on: 3/2/21 3:05 AM)
userHc5neXFXuB
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Hi, I've got a behaviour on my Serif TV that has gotten increasingly worse.

When I start my TV it starts playing TV-channels just fine but after a few seconds it enters Ambient Mode automatically. 
Or if I start my TV -> open an app (i.e. Netflix), then start navigating in the app or TV menus, BAM, switching to ambient mode after a while. No Idea what is causing this. I've tried the following:

* factory reset
* turning on tv and leaving remote in another room (to rule out faulty remote-clicks)
* messing with "open last app" settings etc.

No matter what settings i've tried, it seems to always to into Ambient Mode after a short period after the TV has started (like 10-20sec).

1 Reply
userOqvaG9yzIr
Astronaut
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Hoping @samsung will respond soon. Same issue here!!

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