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Constellation

Single Vertical Black Line on QN55Q7CAMF Screen

My 55" curved TV has a single black vertical line on all inputs at all times on the center-left part of the screen.  I have gone through all the troubleshooting motions: unplugged everything, upgraded software, and even checked all connectors inside the TV after removing the back cover.  I have attached 2 photos of what it looks like.  What else can I try?  What internal board should I try to replace?

 

IMG_3972.JPGIMG_3973.JPG

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Single Vertical Black Line on QN55Q7CAMF Screen

We are sorry to hear that, repairs would be recommended, can you send us a private message with the following information? 

 

Full Name

Street Address

Email Address

Phone Number

Place of Purchase


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