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userRzzWHjjrWJ
Constellation

Single Vertical Line on QN75Q7FAM

I noticed that a single, black vertical line has appeared in the left hand side of my 75" Q7F two days ago.  It's present on all sources and shows ups when the picture is light enought to see it.  I have five samsung TVs in my house, four of which are UHD, and have never had this issue.  Considering this is the most expensive of my TVs, and is the one used most frequently as it's in my media room, I'm fairly frustrated and am hoping to get this resolved as quickly as possible.IMG_0101.jpgIMG_0102.jpgIMG_0099.jpg

  • Model: QN75Q7FM
  • Software Version: T-KTMAKUC-1270.3
  • Serial Number: [edit]

Thanks in advance.

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Single Vertical Line on QN75Q7FAM

We are sorry to hear about thisl Please send a message to this PM Link, and we can look in to this.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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timstack
Galaxy

Re: Single Vertical Line on QN75Q7FAM

Hello, Looks like from software version you have a 2017 qled. Just wondering if you ever see occasional white or other color flashes with cable box, Tivo, PS4 or PS3. I have 2017 qled 55 inch model. Thanks

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userRzzWHjjrWJ
Constellation

Re: Single Vertical Line on QN75Q7FAM

No, I’ve not seen any of the issues you describe. 

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