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Original topic:

Support does not exist

(Topic created on: 7/4/20 11:50 AM)
userqwZ3AdxZwE
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Just under 1 year ago I purchase a Q900R 8K TV. It failed just under one year. Samsung support acknoledged it is broken and that it is under warranty. But Samsung support will not call me back to sechedule a date to fix it. I have been totally ignored for over a week, after 3 calls to the support phone number.

DO NOT buy a Samsung TV, the support is worse than you can imagine.

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SamsungGill
Samsung Moderator
Samsung Moderator
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We're sorry to hear that, please send us a private message with any ticket numbers that you have: Link

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SamsungGill
Samsung Moderator
Samsung Moderator
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Qled and Frame

We're sorry to hear that, please send us a private message with any ticket numbers that you have: Link

View solution in context