Original topic:

TV Acessibility Shortcuts Not Going Away

(Topic created: 07-22-2021 01:47 PM)
usernELnIXyUF4
Astronaut
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Qled and Frame

I have a QN55Q60RAFXZAPD  TV. Just recently, it started showing the assecibility shortcuts out of nowhere. There isn't anywhere on the TV to turn it off and I've tried the following:

  1. Turning the TV on and off (Hard and soft reset).
  2. Unplug it and replug it in.
  3. Disconnect from the network and back.
  4. Take remote batteries out.
  5. Unplugged all HDMI cords.
  6. Factory Reset the TV

and... nothing has worked ☹️

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SamsungLou
Samsung Moderator
Samsung Moderator
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Qled and Frame

I understand this is frustrating for you. If you press and hold the Volume button for 1 second, does the menu go away?


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