Original topic:

Unable to turn on TV

(Topic created: 09-12-2021 06:22 PM)
user04bTfUJlHu
Astronaut
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Qled and Frame

Have a 2020 43” The Frame. Remote no longer works and an unable to turn on TV. When I press a button on the remote I get a flashing red light. I’ve replaced the batteries. Red power light is on TV. Tried to reset remote with back + up button solution. Did not work. I’m stuck. 

2 Replies
chuck1027
Astronaut
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Qled and Frame
Gee maybe the batteries r dead may have to replace the battery r batteries just an idea
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SamsungJam
Community Manager
Community Manager
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Qled and Frame

Oh no!  I completely understand how frustrating that this may be.  For clarification, the flashing red light you're seeing is on the remote and not the television, correct?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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