Original topic:

Unable to upload photos from app to The Frame

(Topic created: 09-24-2021 08:53 PM)
user4rMuChRxlR
Constellation
Options
Qled and Frame

Perhaps due to new iPhone IOS 15.0 or huge photo library. But, when I run the smart app, I can select art mode, then select add your photos, and the app stalls. So I’m now stuck unable to add new photos with any device (also tried with iPad). Help!!  However I can still select on phone or The Frame photos from library already uploaded. 

3 Replies
userevDMW0uoPW
Astronaut
Options
Qled and Frame

I have the same issue on a Frame75, it worked before.

Also a large photo lib

iOS 14.8

iphone 12 pro

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userevDMW0uoPW
Astronaut
Options
Qled and Frame

Any assistance is very appreciated, I have uninstalled and re-installed several times.

To no avail.

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userY3nQNsO4g2
Astronaut
Options
Qled and Frame

I have tried the app on several phones, there is no app for my kindle fire, and I just installed the app on my pc (even more useless than the iPhone app).  None allow me to upload my photos to the frame tv. This is THE MAIN FEATURE OF THIS TV!!!!  What is wrong with you people!?!?!?  I cannot believe I spent extra money on this total piece of garbage. We need to start a class action lawsuit. This is THE SELLING POINT!  

does anyone know of a third party app that can do this?  Obviously they cannot figure it out at Samsung. 

total garbage.