i have purchased a 65 inch Samsung Frame TV . Firstly the smart remote isn’t working . I thought since it’s showing solar battery may be its discharged . But some bit is working like the volume buttons and power button but nothing else .
also I am unable to upload any photos from my iPhone on to the smart things app . It shuts down the app every time I try to upload . They are both connected to the same network .
pls guide .
I had a similar problem with my remote when first starting up. Pairing fixed it for me... try holding 'back' and 'play/pause' at the same time for 3sec (instructions on the sleeve the remote came in). Hope that works!