09-21-2017 08:37 AM
09-23-2017 11:02 AM
The silence is deafening.
They know that this is an issue as they have had a few moderators respond to this thread with requests for private messages but any admission here or by their technicians of a widespread problem would cause a massive and extensive recall/repair endevour, which would co$t a lot.
instead they feign ignorance and make us all feel crazy and work on fixing the problem for the next generation of TVs...
09-24-2017 02:59 AM
Today Samsung's local resller in Israel came over with a brand new Q7F TV, unfortunately - the new TV exhibited the same exact phenomena as the old TV so I opted to stay with the current one, at least in that case I'm hopefull it won't get worse. In the case of the new TV - who knows.
One thing's for sure - I am through buying Samsung TVs.
10-09-2017 11:12 AM
We are all having this issue. I am too on a 65” q7f. Samsung needs to fix this issue. I feel scammed. This isn’t right. Should start a class action lawsuit.
10-09-2017 11:15 AM
I applied the update via USB just now. I have only got to look at it for a brief moment, and I *think* it looks better. I will watch it more this evening and post again. All I was able to do is select the search icon since it displays a good portion of gray on the screen, didn’t really see any banding there, but once again it was only for a second.
10-09-2017 11:16 AM
there is no way that no one at Samsung saw this happening and didn’t speak up. I feel they were kept quiet as it was too late in the manufacturing process. Extremely disappointed and need this resolved. U claim this to be your top of the line flagship model and yet all these issues.
10-10-2017 11:33 AM
I have this same issue on my UN50MU6300FXZA. 50 inch MU6300FXZA. A bit cheaper than your models (running at about $500). Perhaps this is a software issue?
Literally just bought this TV and really disappointed by this.
10-10-2017 03:20 PM
I gotta say that the 1144 software has made this much less noticeable. It might still be there but you really have to look hard. I don’t really see the lines anymore, and football looks pretty good again. I was really worried I was going to have to return my new tv. Thanks Samsung. I just wish somebody would have acknowledged this issue and at least said “we are working on it.”
12-23-2017 02:07 PM
I am looking at buying the Q7F - 75" and after reading through this thread, I'm a little concerned. So I contacted Samsung and they told me that the revised firmware 1144 was not released until 11/20/17. So since this thread was in October - is this a revision of a revision? How's the banding issue now for you and any other's in the tread? Thanks very much for all the insight.
12-23-2017 08:56 PM
Mine looks much better since the update. Almost unnoticeable, but still there if you really look hard for it.