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Samsung Moderator
Samsung Moderator

Re: Vertical lines on 75inch q7f

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Could you send us a private message with your reference number?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Vertical lines on 75inch q7f

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Please get that to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userUcoFSGXhK8
Constellation

Re: Vertical lines on 75inch q7f

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Can you please transfer my request to them as I can't reach them .

Thanks 

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userPsrIdmpqe3
Constellation

Re: Vertical lines on 75inch q7f

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I just bought a 75 inch QLED 7 series 2 weeks ago. this is suppose to be the top three of premium TVs and I see significant vertical banding on my set. it shows in grays and blue hues and while watching sports or playing video games. any way I can get ahold of a technician for this problem?.

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Samsung Moderator
Samsung Moderator

Re: Vertical lines on 75inch q7f

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@userPsrIdmpqe3, we would be happy to assist you with this concern. Please send us a private message to the link with your model and the serial number. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userIWbvmbRT6X
Constellation

Re: Vertical lines on 75inch q7f

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Can anyone provide insite on their experience after speaking with Samsung privately about this? Has anyone found a fix?

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userPgkaxP7hy4
Asteroid

Re: Vertical lines on 75inch q7f

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There was no fix, make them replace the TV.

 

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userp7litgMYNv
Constellation

Re: Vertical lines on 75inch q7f

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How'd that work out for you?
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Samsung Moderator
Samsung Moderator

Re: Vertical lines on 75inch q7f

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@ userIWbvmbRT6X  Can you provide the model and serial numbers of your television in a private message: https://bit.ly/2mQxylV

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userPsrIdmpqe3
Constellation

Re: Vertical lines on 75inch q7f

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I sent a message using the private  link and have yet to hear back from any body.

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