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userBeaJuf58ge
Constellation

Re: Same here

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Samsung must answer us if this is a hardware or software problem..... And if it has solution. Such a well know brand doing those things...... We're waiting.
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userpWZcY2buiU
Constellation

Re: Same here

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The silence is deafening. 

 

They know that this is an issue as they have had a few moderators respond to this thread with requests for private messages but any admission here or by their technicians of a widespread problem would cause a massive and extensive recall/repair endevour, which would co$t a lot.

 

instead they feign ignorance and make us all feel crazy and work on fixing the problem for the next generation of TVs...

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usertR9RIwyB86
Constellation

Re: Same here

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Today Samsung's local resller in Israel came over with a brand new Q7F TV, unfortunately - the new TV exhibited the same exact phenomena as the old TV so I opted to stay with the current one, at least in that case I'm hopefull it won't get worse. In the case of the new TV - who knows.

 

One thing's for sure - I am through buying Samsung TVs.

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userozwqpgvF1g
Constellation

Re: Same here

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We are all having this issue. I am too on a 65” q7f. Samsung needs to fix this issue. I feel scammed. This isn’t right. Should start a class action lawsuit. 

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Knaub
Halo

Re: Same here

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I applied the update via USB just now. I have only got to look at it for a brief moment, and I *think* it looks better. I will watch it more this evening and post again. All I was able to do is select the search icon since it displays a good portion of gray on the screen, didn’t really see any banding there, but once again it was only for a second. 

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userozwqpgvF1g
Constellation

Re: Same here

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there is no way that no one at Samsung saw this happening and didn’t speak up. I feel they were kept quiet as it was too late in the manufacturing process. Extremely disappointed and need this resolved. U claim this to be your top of the line flagship model and yet all these issues. 

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Jakeguy99
Constellation

Re: Same here

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I have this same issue on my UN50MU6300FXZA. 50 inch MU6300FXZA. A bit cheaper than your models (running at about $500). Perhaps this is a software issue?

 

Literally just bought this TV and really disappointed by this.

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Knaub
Halo

Re: Same here

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I gotta say that the 1144 software has made this much less noticeable. It might still be there but you really have to look hard. I don’t really see the lines anymore, and football looks pretty good again. I was really worried I was going to have to return my new tv. Thanks Samsung. I just wish somebody would have acknowledged this issue and at least said “we are working on it.”

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userbXzsnBhizY
Astronaut

Re: Same here

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I am looking at buying the Q7F - 75" and after reading through this thread, I'm a little concerned. So I contacted Samsung and they told me that the revised firmware 1144 was not released until 11/20/17. So since this thread was in October - is this a revision of a revision? How's the banding issue now for you and any other's in the tread? Thanks very much for all the insight.

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Knaub
Halo

Re: Same here

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Mine looks much better since the update. Almost unnoticeable, but still there if you really look hard for it.

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