Have the same issue with my qn65q7fam. Was there any resolve for this? Purchased my TV 3 months ago I can’t return to bestbuy. I should have got geek squad. Spoke with two diff Samsung reps one replaced the one connect the other told me to change the backlight. Still have the issue especially with sports as the camera pans across. Any help or ideas?
It’s the panel. I had the whole tv replaced and the process was a long frustrating one. The issue is still present but no where near as bad as the first one. Not sure if there is an absolut fix. Very disappointed considering the amount of money spent. Best of luck
I am having the vertical line issue as well. Tv is only 3 months old. Having a tech out on Tuesday, better have a fix... watching sports is unbearable on this tv UN75MU8000FXZA
The same issue happens on on my 65NU8000, purchased around 1 month ago in Taiwan.
I cannot stop noticing the vertical banding line while watching World Cup with lots of camera panning.
Its a lost cause. I have vertical banding on my 65MU9000. The techs came out and said its within the acceptable levels and wouldnt repalce. They told me Samsung could approve a switch on their end. Went though about 4 different tickets with the issue - attached the pictures I took - was told it was going to a Samsung team to evaluate and was told by "exectuvie customer service" that there is no such thing as a Samsung approval and if they had initally marked it as no defect then there is nothing Samsung can do. Worst customer service I have ever had in my life. Will never buy a Samsung TV again.
So the Sony Tv forums have hundreds of people saying worst TV and worst customer service and Samsung board here saying same, Vizio same story which TV should one get if they are all worst and worst customer service? Just keep my Mitsubishi 1080p TV of 14 yrs zero issues?
I have the same issue with my Model UN75NU800DFXZA that I purchased in November from Costco. I must say it is so bad that a 4K video does not even look sharp at all. This is my first large Samsung TV that I purchased because I was told Samsung is the best. Obviously it is the worse TV I’ve ever owned. Do we haveva class action lawsuit going yet? If not we will need to start one. It looks like all of Samsung TVs have the same issue and they’re ignoring it. These TV cost a lot of money to have this kind of quality and customer service.