Original topic:

White streak in picture

(Topic created on: 3/25/21 5:29 PM)
usercOGEnaSdxt
Constellation
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Qled and Frame

Hello, I have a 2 year old 65 inch Samsung frame tv. Just discovered a white streak in picture.   All programs present streak and i went through self diagnostic, neg results.   Seeking a solution or diagnosis. 

-1463845467_20210325_152300_6288379_resized.jpg

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SamsungJam
Samsung Moderator
Samsung Moderator
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Qled and Frame

Oh no!  Could you send me a private message with your full model and serial number?  I would be happy to look into this further: http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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usercOGEnaSdxt
Constellation
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Qled and Frame

Hello, here u go

20210325_210436.jpg

20210325_210412.jpg

20210325_153428.jpg

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SamsungJam
Samsung Moderator
Samsung Moderator
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Qled and Frame

Thank you.  I would like to have the television serviced.  While it is out of warranty, I would like to offer you a one time accommodation to cover the repair.  If interested please provide your name, address, telephone number, e-mail address and place of purchase via private message to any of the moderators.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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usercOGEnaSdxt
Constellation
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Qled and Frame

Thank you. Please email me at <HIDDEN> and I can provide details once I have verified you.

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