Qled and Frame

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screws too short

Posted by Dec 22, 2020 7:08:13 AM in Qled and Frame

Please help! Am I going crazy? The M4-07 screws to mount the bracket on the back of the TV are too short. I'm also shocked those 4 little... View Post

This is not a solution? View Post

Playstation 5 Q80R(us) no 120hz showing

Posted by Nov 14, 2020 4:39:28 PM in Qled and Frame

I have tried everything to get 120hz on my PS5. I changed settings to performance mode in the PS5. I have put game mode on with free sync basic... View Post

Yes, it supports 120hz at 1080p its what the manual says.... ='( I want 120hz! It's so nice o... View Post

Q80R Remote Buttons Register Twice

Posted by Nov 22, 2020 6:25:03 PM in Qled and Frame

Every time I press a button on my remote the buttons register twice. Meaning if I'm on the home screen and press the left button to go to... View Post

I have the exact same problem with mine and I was asked to send all the informations to the c... View Post

Samsung q60 goes to black screen with sound, but only...

Posted by Oct 28, 2020 3:49:15 PM in Qled and Frame

...when I am watching YouTube TV. Immediately following the YT TV ad, the tv screen itself goes black; I have audio. If I change the channel... View Post

We are having the same problem with our tv. Screen goes black with sound. have to turn it ... View Post

No HDMI Signal from Q900 One Connect

Posted by May 24, 2020 6:22:47 AM in Qled and Frame

Same exact problem here. Mine is brand new Q900 out of the box. My job is technology, and this is obviously a One Connect point of failure. The... View Post

Same issue here. Tried everything, updated firmware, factory reset, changed HDMI cables and e... View Post

XBOX series X 4K@120hz

Posted by Dec 28, 2020 6:37:56 AM in Qled and Frame

Hi, i have a xbox series x and a 2020 samsung Q80T. Both have all latest firmware updates. Issue is when i select 4K gaming, i only have... View Post

Hey - figured out my issue...long story short, 50" Q80T (the one I have) doesn't support HDMI... View Post

Q90T & HW-Q950T with devices

Posted by Dec 14, 2020 5:03:01 PM in Qled and Frame

Hi Community, Looking for some advice. I have the Q90T TV and the HW-Q950T soundbar connected via eARC. When connecting other... View Post

UPDATE: I ended up connecting the soundbar to the TV's eARC (HDMI 3) port and then connecte... View Post

Q60r turns on after turning off

Posted by Jan 15, 2020 3:54:41 PM in Qled and Frame

I have a new Q60r that I purchased in November (2 months ago). Randomly when I turn off the tv, it turns itself back on after 5-10 seconds. ... View Post

I have the same problem. View Post

Samsung Q800T and samsung UBD K8500 turning on

Posted by Dec 15, 2020 7:35:50 AM in Qled and Frame

I have a new Samsung Q800T tv and using my 1 year old k8500 bluray player and a harmony one remote. I changed my tv setting on my harmony... View Post

I run sound threw my Denon receiver. When I turn it off anynet+ I loose sound. View Post

2019 QLED TV ( QN75Q7DRAFXZA ) HDMI More Specs

Posted by Jan 15, 2020 9:53:39 AM in Qled and Frame

Hello to all. Happy New Year! I have looked in the manuals and at the online specs ... View Post

If the ports are 2.1 why does a new Xbox series X say my tv model QN75Q7DRAFXZA not support 4... View Post

Blue Drips with two tone notification interrupting shows

Posted by Jun 8, 2020 6:51:38 PM in Qled and Frame

Watch both Hulu show & a cable TV show, two weeks after buying Samsung Q80T 65", getting a 2 Tone notification with blue drips... View Post

I have exactly the same thing happening to my almost new TV. Only Foxtel box & soundbar co... View Post

TV Won't turn on

Posted by Mar 21, 2020 1:34:56 PM in Qled and Frame

QN75Q660R Purchased January 31, 2020 All of a sudden TV turned off. Then continually attemped to turn itself on and off until I unplugged... View Post

Thank you for this information. This forum is for the support of US products and customers. A... View Post

Horizontal Black Line on 82" QLED

Posted by Nov 17, 2020 2:39:43 PM in Qled and Frame

Can someone help if you had the same horizontal black line across the bottom half of the screen? When the screen goes black, two green dots are... View Post

Can you provide pictures of the symptoms? View Post

Bluetooth Headphones on QLED (Q80T)

Posted by Jul 1, 2020 12:13:54 AM in Qled and Frame

I recently purchased an 85" Q80T and want to pair my Sony WH1000-XM3 Headphones to be able to watch movies at a good volume and not disturb... View Post

I did this to try to pair and I Still hear a ticking and the sound is not clear. What can i ... View Post

QN65Q6DTAFXZA WIFI DISCONNECTS

Posted by Oct 13, 2020 7:57:36 AM in Qled and Frame

I purchased the QN65 listed above this past weekend and it randomly looses connection to the WIFI. None of my other devices like my Nest,... View Post

Nice. The support tech told me that I didn't have access to that function. But the. Again she... View Post

NFL Sunday Ticket App

Posted by Aug 23, 2020 10:17:19 AM in Qled and Frame

I purchased a Q80T TV with the sole purpose to be able to watch the NFL Sunday Ticket as this is a supported device. The NFL Sunday Ticket is... View Post

Just hit the left button or arrow to exit / close it out. @usery8C4icwQEH wrote: ... View Post

2018 QLED TV QN75Q65FNF Image of Rear Panel

Posted by Jul 5, 2019 10:55:23 AM in Qled and Frame

I'm trying to find a good image of the connections on the back of this television, which is now wall-mounted and not easy to remove. I... View Post

This is the best image i have for the QN65Q90TAFXZA. View Post

replacement Stand for Frame

Posted by Aug 2, 2020 11:42:58 AM in Qled and Frame

Where can I get a replacement for the stand taht came with the Frame ModelNumberUN43LS03NAF? Thanks View Post

Do you still need one? You can have mine. View Post

Frame 2019 Motion Detector Not Working

Posted by May 11, 2019 12:25:49 AM in Qled and Frame

I got the 2019 Frame TV recently and the motion detector doesn't seem to be working properly. When it is in Art Mode, the motion detector... View Post

I was able to get it to work 100% of time, after not working at all! You have to do the follo... View Post

About Q-symphony

Posted by May 12, 2020 9:37:29 AM in Qled and Frame

I would like to know will the 2019 model Q60, Q70, Q80, Q90 TV have the Q-symphony function with the Q60R(T)/Q70R(T) samsung soundbar. Or... View Post

Same here, I just ordered and am waiting for delivery on by Q70T. I am very disappointed I di... View Post

Q60T - Airplay not showing up in Settings

Posted by Dec 1, 2020 3:18:35 PM in Qled and Frame

Hi, Just bought a brand new Q60T (QN50Q60TAFXZA) from Best Buy (USA). AirPlay not showing up in TV settings and not surprisingly TV... View Post

No. This is exactly the issue I've had and 2 hours with support didn't help. The answer... View Post

Volume not going above 10 Smart hub smart features greyed out. Apps not deleteable.

Posted by Dec 5, 2020 8:20:06 AM in Qled and Frame

I have a world of pain a 2019 qled model 55 inch UK spec, the one with the bluetooth remote. The problem started when netflix would not play... View Post

hi View Post

One connect not detected on TV model #UN49KS8000F

Posted by Nov 30, 2020 9:50:37 AM in Qled and Frame

Hello, We have tried a new cable, a new one connect box and switching cable. What can I do to fix? Thank you View Post

I'm sorry to hear that, have you tried the following below? Check the One Connect c... View Post

PAYMENT PIN for Art Store on a 65" Frame not working?

Posted by Aug 1, 2020 10:08:54 AM in Qled and Frame

Entered all of my payment information for art store on the Frame and now it is asking me to enter (and re-enter) a 4 digit PIN. Problem is... View Post

Well done, Hey Samsung why dont you employ this individual to troubleshoot your archaic softw... View Post

Can't use EX-Link with QN75Q70RAFXZA TV

Posted by Nov 15, 2019 11:21:37 AM in Qled and Frame

I'm trying to use the EX-Link connection on my Samsung QN7570RAFXZA TV. I can successfully send a power-on sequence, but the TV... View Post

xpertTech, The TV responds to a Wake-On-LAN magic packets to power on, and that's what I'm ... View Post

Memory issue and External Memory support

Posted by Aug 12, 2020 12:12:16 PM in Qled and Frame

I have installed a 75" Frame and was able to load 20 pictures on the TV. I have seen multiple threads about the level of success when... View Post

Hello John, I'm afraid the proposed solution does not address the internal memory probl... View Post

Closed Captioning

Posted by Nov 26, 2020 10:49:22 AM in Qled and Frame

We are unable to get the closed captioning to work on Samsung QLED QN55Q6DTAF. We are Spectrum Cable customers and have contacted both... View Post

Thanks for your response, I found a person in tech support with Spectrum cable that was able ... View Post

Native Tablo app on Samsung Q70R, can't pause, FF

Posted by Nov 27, 2020 1:25:32 PM in Qled and Frame

The Tablo app that loads on my 2020 Samsung QLED TV does not allow me to pause and then FF through the paused content. I can pause, but when... View Post

I recommend contacting the Tablo support team, as this is not a native Samsung application. ... View Post

Q900R: Remove the mat on uploaded photos

Posted by Jul 13, 2020 8:52:59 AM in Qled and Frame

I have a 55" Q900R and I was wondering if anyone has been able to remove the mat from an uploaded photo. None of the artwork that we have... View Post

This is obvious nonsense as it is higher than it is wide. Does no one check that the answers ... View Post

SAMSUNG NOTIFICATIONS UNRESPONSIVE

Posted by Nov 22, 2020 9:00:54 AM in Qled and Frame

Whenever a notification pops up in the top right corner of my QN55Q65FN, clicking on it does nothing and i must wait for it to disappear on its... View Post

I am sorry to hear about this. Please cold boot the television using the following steps. ... View Post