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Original topic:

qn75q90tafxza, 2020 no longer working, black creen with intermittent QLED

(Topic created: 01-21-2021 06:52 PM)
user4IwQmrMeZW
Constellation
Options
Qled and Frame

I have had this TV for 2 months and it simply has stopped working. I have gone through all the trouble shooting available. The screen has gone blank with an intermittent Q led showing up. I cannot access any of the menus since the screen is black. Multiple reboots , connections And help on YouTube to no Avail.

 I am looking for help!

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Solution
SamsungLou
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

@user4IwQmrMeZW   I am sorry to hear about this. From the description of the symptoms, Service will be required. Please send the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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2 Replies
OilFieldTrash9
Astronaut
Options
Qled and Frame
Warranty
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Solution
SamsungLou
Samsung Moderator
Samsung Moderator
Options
Qled and Frame

@user4IwQmrMeZW   I am sorry to hear about this. From the description of the symptoms, Service will be required. Please send the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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