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Constellation

samsung q80t detection problems

I just bought a brand new Q80T,  Is having a weird detection issue.  Everytime I get close to the tv it makes a Notification or chiming sound and a blue splash at the top of the screen.

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Samsung Moderator
Samsung Moderator

Re: samsung q80t detection problems

So that I can look into this can I have your full model number and pictures of your symptoms? 


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Constellation

Re: samsung q80t detection problems

Model.  QN49Q80TAFXZA

 
its weird. It makes a sound and flashes this blue light at the top of the screen..  I hope it can be fixed.  Pic attached.
 
Thanks20200503_194055.jpg

 

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Samsung Moderator
Samsung Moderator

Re: samsung q80t detection problems

Does this happen if you don't have your phone or watch on you? 


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